Air navigation order12/29/2023 ![]() “For this reason, our programs are constantly evolving to meet the needs of all employees at every stage of their career with our Company. Montréal, 7 October 2022 – The key implications of the COVID-19 pandemic for global air transport were addressed in several key air transport facilitation decisions adopted during ICAO’s 41 st Assembly. “To paraphrase Noam Spencer, PhD, we believe that mental health is not a destination, but a process and no one should suffer in silence,” says Ryan. ![]() It also provides employees with support when they return to work. It increases awareness of existing resources for the prevention, early identification, assessment and rehabilitation of chemical dependency problems. Chemical Dependency Education & Rehabilitation Program: This program is designed for any employee with a chemical dependency problem.Those who look to Light the Way for help tap into the support and understanding of people who have experienced similar challenges, either personally or through a loved one. Light the Way: This award-winning program is NAV CANADA’s mental health peer-support program for employees struggling with mental health challenges.All peers are volunteers trained to support employees during times of stress. Peers provide information on critical incident stress and ways to cope with its symptoms. A team of peers is ready to help any NAV CANADA employee involved in a critical incident. Critical Incident Stress Management: A critical incident is any incident with sufficient emotional power to cause a strong and sometimes overwhelming reaction.THRIVE peers are volunteers who provide support and mentor students throughout their training journey. THRIVE: A confidential peer support program for air traffic service students involved in operational training. ![]() In addition to the rigorous training and services available through NAV CANADA’s benefits program, all employees, including technical services technologists, and people working in business and operational support roles, have access to the following peer support programs. With the right education, support and guidance, trainees graduate from their programs and begin advising or guiding aircraft crossing Canada’s skies. The same is true for air navigation service professionals. Learning how to drive a car can be a stressful experience for many people, explains Ryan, but with the right training, practice, and experience, drivers gain confidence in their skills and learn to travel with ease. “Before independently communicating with pilots, our air traffic controllers and flight service specialists spend one to three years in training, depending on their chosen role and airspace.” “It all begins with our training programs,” says Kelly Ryan, Manager of Organizational Health at NAV CANADA. Knowing that challenging situations can arise at any time for air navigation service professionals, NAV CANADA has created several programs to ensure that the people who help to keep Canada’s skies safe also have the support they need to keep themselves safe. Fortunately, I was able to draw on my experience and help from my team to ensure that everything went perfectly from an air navigation service perspective and that child was able to receive medical attention as quickly and safely as possible.” I remember feeling my body temperature rise and anxiety levels building up as I wanted to do everything I could to get that aircraft on to the ground safely. “A few years ago, a pilot informed me that an infant on their plane was having a medical emergency. While the majority of the aircraft Mitchell speaks with in Canada’s airspace fly their route as planned, when something unexpected comes up, Mitchell says he relies on his training and support from colleagues to navigate stressful situations.
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